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Increasing Your Business Intelligence with "Smart Phones"

By Will Gock, Associate Editor

Maximizing productivity is essential for any business or organization, but giving your mobile workforce the right tools to succeed can prove especially challenging. With the ever-increasing demands and expectations from customers and prospects, staying on top of the game is a must. Luckily, the wireless communications industry has responded to this need with the development of the “smart phone”— a powerful tool that not only combines a cellular phone with a remote e-mail and Web access device, but offers much, much more… all in one convenient, handheld device.

Leading this mobile revolution, RIM’s BlackBerry and the Palm Treo allow workers to cut the wires that keep them tethered to the office. Gone are the days of having to trek back to the office to work out contract details or missing out on a key opportunity due to the inability to quickly view and respond to an important e-mail message.

Usually quite simple to configure, smart phones easily integrate with major business e-mail platforms such as Outlook and automatically push incoming e-mails directly to the handheld device. Additionally, the majority of offerings on the market now also allow the mobile user to view, edit, and send a wide variety of attachments, such as photos or Word documents. With certain models also offering features such as built-in digital cameras and broadband wireless modems (for connecting to a notebook computer), it’s not hard to see why the use of smart phones is steadily increasing.

BearCom product expert Louis Mastrangelo explains, “With the expanded capabilities of today’s smart phones, it’s challenging to find an industry where they wouldn’t make a noticeable difference in productivity.”

No matter what your business or organization focuses on, smart phones can empower your mobile workforce and help to:

Reduce costs by improving efficiency in and out of the office
Grow revenue, catering to customer needs on a more timely basis
Unify onsite and offsite workers with increased communications capabilities

For more information or to learn how organizations like yours have been able to improve their operations through the use of wireless technologies, contact BearCom today at SmartPhones@BearCom.com or 800.527.1670, or visit the BearCom Web site.

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